Working with Dave Brown, Abby Home Medical, was one of the most effortless and satisfying purchasing experiences I’ve ever had, especially for a big-ticket item. Once I connected with Mr. Brown and explained not only our specific desires for a recliner chair but also our financial limits, he was able to design and create the exact chair that we needed, order it, put it together, deliver it, and spend all the time we needed to explain how it worked, and made sure that knew we could continue to contact him if we had any questions or problems. He took care of all our concerns before we even realized we had them. He was continually looking out for our interests and kept us informed of its’ progress until, and through, final delivery. An exceptional individual and company to work with! Extremely happy to have found this company!